Confidentiality & Medical Records
The Practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practioners and the Practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Operations Manager.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the administration department and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
The NHS operate a zero tolerance policy with regard to violence and abuse and the Practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
Lost Property Policy
Whilst the Forest Practice is unable to accept liability or responsibility for lost or stolen property, it is our policy to reunite lost property with its original owner where possible. Items cannot be securely stored indefinitely and will be retained for a maximum period of one month. After this they will be disposed of or given to charity. Please look after your belongings as we are unable to compensate patients for lost items.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Forest Surgery in the last financial year was £74,287 before tax and National Insurance. This is for 2 full time GPs and 5 part time GPs who worked in the Practice for more than six months.